Online ordering is available 24/7 at https://www.postmafineart.com Upon completion of your order, you should receive a receipt for your online purchase, almost immediately, via email. Then, typically in one to two business days, expect an order confirmation sent to you via email, confirming availability of the requested work and shipping arrangements (with an estimated arrival date at your location). If you have any special requirements (eg. when we should ship, etc.), please contact us as early as possible, either prior to or soon after placing your order so we might best accommodate your request.
Online, we offer Canadian fine art, including Kinngait (Cape Dorset) / Inuit work (prints, drawings, sculpture) from Canada's north. Most non-Kinngait Canadian fine art is available offline only. All work (Kinngait and non-Kinngait) available in our catalogue at any time is not always shown online (enquiries may be directed to email@example.com).
There are variations in the types / capabilities of computers/monitors and the colours you see on your own electronic device may or may not reflect the actual colour(s) of the artwork when viewed online.
Most work on paper is shipped unframed (unless stated otherwise).
The annual autumn Kinngait Collection (2024 will be the 65th anniversary year) has a special order process where pre-release reservations are open every year to the public, usually early September, however, sales are only confirmed on opening day (usually on a Saturday mid-October every year). Please check our website for 2024 confirmed release dates, availability, and special process details in early September 2024 if interested specifically in the Kinngait autumn collection.
Payments accepted online: most major credit cards and PayPal are accepted (a PayPal account is not required to pay by credit card) and we also accept payment (by e-transfer).
Your online payment is processed via payment processor / your bank (we do not receive nor store your credit card number), instead, we receive a reference transaction confirmation number from the payment processor once the transaction is accepted.
If you wish to pay by e-transfer, place the order online, and on the last online order screen click on / choose the e-transfer payment option. Follow the instructions to remit e-transfer.
We do not accept cheques, bank drafts, cash, etc. via regular post for online art acquisitions.
Complimentary Shipping, Canada and USA: Shipping is complimentary for most work (unless indicated otherwise, and may exclude some very remote destinations) typically from either Calgary, Alberta, Canada or from Ontario, Canada to most destinations in Canada and the U.S.A. Complimentary shipping to the U.S.A. does not include any additional costs (such as country-specific tax(es), duty, broker charges, insurance, remote destination shipping surcharges, etc. where applicable) - these types of charges will be invoiced to you separately either by the courier or by Postma Fine Art. Original fine art (the type of work we typically offer online for acquisition) is usually not charged duty or sales tax (it's exempt) shipped from Canada to the USA.
International Shipping: Please contact us at firstname.lastname@example.org for estimated international shipping rates, prior to placing your order online. International orders will be invoiced either by us or the courier directly, for all shipping charges and any associated tax/duty/fees (they vary from country to country).
Shipping Tracking: International customs holds, courier issues, weather-related and unexpected global events, should they occur, may delay your shipment, and are outside of our direct control. If the order is sent by courier, and includes a tracking number, we will typically send you that information prior to shipment (we will also track your package until it arrives safely at destination, notify you of any material concerns, and/or work with the carrier if necessary if there is a delay or an issue). We typically ship most work one to three business days after order confirmation. In-transit time is variable and will depend on the artwork requested, destination, level of service offered or requested, courier, etc.
Shipping to Post Office Boxes: We are able to ship most work to post office (P.O.) boxes in Canada, upon request, however if a P.O. box is used as your delivery address we are limited in our choice of transport (because many of the major couriers don't deliver to P.O. Boxes). Canada Post ships to P.O. Boxes, for example. We may also be limited in terms of the size of package we can ship to any Post Office (or courier, for hold and pickup - for example, based on constraints at the receiving destination, eg. storage space or other size/receipt limitations).
Should we note any concerns with mode of transport to ensure safe, timely delivery of your acquisition, we will contact you in advance of shipment and provide you with some options.
At Time of Delivery: Most packages require a signature (to avoid the package being left unattended at your door/outside/etc. at destination). If you are not available at time of delivery, the courier may elect to leave your order for signature and pickup (at your convenience) at a nearby courier pickup location.
Returns: Contact us prior to returning work, to request a return authorization. We will review the steps to take at that time depending on the request to return / reason for return. Returns may be authorized up to seven calendar days post receipt (at which time the order is considered accepted in good order and is considered closed). Returns originating from international destinations do not include a refund for outbound shipping charges or other related export/import fees, where applicable.
We work collegially with other professional fine art dealers - acquisition enquiries are welcome (please self-identify at time of enquiry).
Visual Artist Portfolio Review: we are currently not accepting unsolicited Artist enquiries for portfolio review and/or representation, however, do appreciate your interest. Should this change, a call notice will be posted on our website.
Order Privacy: We value and respect your time and privacy and do not sell or share your information (except with those to allow you to view our website, respond to your enquiries, process your orders, payment, shipment, etc. (and/or if required to do so by law)). We do not send unsolicited marketing by phone, email or regular post correspondence (contact us if any concerns), and if there is no ongoing business relationship within the past two years, we may elect to cease previously-requested contact (to avoid spam). Visit our website for news and availability updates (if you wish to be contacted directly (eg. regarding availability of specific work, etc.), send your request to email@example.com)).